Professional communication
You get a person who answers, load details that don't change after dispatch, and honest answers on timing.
Carriers
Partner with Prisma Freight.
Good carriers are not a commodity, and we don't treat them like one. If you run safe, communicate and deliver, we want you on our freight.
Why Haul with Prisma
What a load from us looks like.
No mystery freight, no rate changes at the dock, no unanswered phone at 6pm.
Clear load information
Rate, stops, appointment windows, equipment and special requirements documented in the confirmation before you roll.
Responsive support
Detention, appointment changes and en-route issues handled by someone who knows the load.
Documentation coordination
Paperwork requirements communicated up front so invoicing isn't held up over a missing document.
Freight Opportunities
Share your equipment and operating area.
Domestic, cross-border and port drayage freight across multiple equipment categories.
Discuss Freight Opportunities →Equipment Categories
- Dry van
- Reefer
- Flatbed & step deck
- Conestoga
- Power only
Equipment and lane requirements are reviewed for each shipment. No load volume or ongoing availability is guaranteed.
Carrier Setup
What we need to get you set up.
Send the items listed and we'll get your packet moving. Setup requirements protect both sides — our customers' freight and your standing on it.
- Active operating authority (MC / USDOT)
- Certificate of insurance naming Prisma Freight
- W-9
- Signed carrier packet and agreement
- Contact information for dispatch and after-hours
- Equipment types and preferred operating area
Rate, payment terms and load-specific requirements are confirmed in the rate confirmation issued for each shipment.
Onboarding Process
From the first conversation to setup review.
Contact Prisma
Request the current carrier packet and share your equipment and preferred operating area.
Provide documentation
Send the setup documentation listed above and your dispatch contact information.
Complete the packet
Review and return the carrier packet and agreement with any requested information.
Confirm the details
Coordinate setup questions with our team. Review the rate confirmation and requirements for each shipment.
Carrier FAQ
Questions from the road.
How do I get set up with Prisma Freight?
Contact our team to request the current carrier packet. Have your operating authority, insurance, W-9, dispatch contacts, equipment types and preferred operating area available for review.
What equipment do you book?
Discuss dry van, reefer, flatbed, step deck, Conestoga or power-only equipment with our team. A specific opportunity is reviewed against the shipment requirements and your operating area.
Who do I call about a load in transit?
Call (602) 666-8484 or email info@prismafreight.com. Include the load reference and describe the appointment, directions, paperwork or other issue that needs attention.
Do you have a carrier portal?
Contact Prisma directly for carrier setup and support. No public carrier portal or online registration destination is provided here.
Carrier Support
Talk to a person about a load.
Detention, appointment changes, directions, paperwork — call or email and we'll work it out.
Carrier Registration
Start with your carrier information.
Contact our team to request the current carrier packet and begin the setup conversation.