Carrier coordination
Align the selected transportation arrangements with the crossing, cargo profile and delivery conditions.

Cross-Border Transportation
Connect northbound and southbound trucking with border documentation readiness, suitable equipment and the receiving plan. Review the complete U.S.–Canada lane before scheduling the pickup.
U.S.–Canada Cross-Border
U.S.–Canada freight planning combines the road route with carrier, documentation and receiving requirements. A pickup can be ready while the border information or destination appointment is not; those dependencies need to be checked together.
Prisma Freight coordinates the inland legs and transportation contacts for the agreed scope. Customs clearance remains with the appointed customs broker and relevant authorities. Equipment and service availability are reviewed for the shipment.
Explore Cross-Border Transportation →Align the selected transportation arrangements with the crossing, cargo profile and delivery conditions.
Identify the parties responsible for border information and confirm readiness before the freight approaches the crossing.
Review enclosed, open-deck or temperature-controlled needs against the load and the available transportation options.
Where refrigerated or other temperature-controlled transportation is appropriate, the lane plan needs written cargo instructions—not just a requested delivery date. Provide the set point, handling conditions and any pre-cooling requirements that apply.
Origin loading windows, border handoffs and destination receiving schedules all affect the operating plan. Confirm equipment suitability and available arrangements before booking; a temperature request is not a promise of uninterrupted performance.
Review refrigerated freight planning →Operational Requirements
Confirm freight-ready time, loading access, cargo dimensions and the equipment needed for the U.S. or Canada origin.
Connect shipper, consignee, carrier and appointed broker contacts. Identify required shipment information and who communicates release status.
Plan the onward route, receiving appointment and unloading requirements on the other side, including changes to delivery readiness.
Shipment Coordination
A typical U.S.–Canada road shipment involves these linked stages. The applicable lane and border requirements are reviewed before booking.
Define direction, locations, commodity, shipment size and service requirements.
Confirm the appointed broker contacts, information readiness and suitable transportation arrangements.
Keep transportation milestones aligned with applicable border and release requirements.
Coordinate onward delivery access, appointments and communication with the receiving location.
FAQ
Share origin and destination, direction of travel, commodity, package or pallet count, dimensions, weight and requested dates. Include broker contacts, loading access, receiving appointments and equipment or temperature requirements.
Temperature-controlled options can be reviewed for the cargo and lane. Provide written set-point and handling instructions, any pre-cooling needs and the receiving schedule so equipment suitability and availability can be evaluated.
The requested scope can connect pickup, the border movement and delivery on the other side, subject to shipment review and available arrangements. Confirm who is responsible for each leg and any equipment handoff.
Communicate the change promptly to the transportation and appointed broker contacts. The crossing and onward delivery plan may need to be adjusted; a requested receiving window does not guarantee a particular border processing or transit time.
Let's Move Forward
Send the lane, direction of travel and cargo requirements. Include broker contacts and receiving conditions so equipment, border readiness and inland transportation can be reviewed together.